If you are disabled, most theatres have a specialist to help with your needs. Given that the majority of London theatres are listed Victorian or Edwardian buildings, conditions are not ideal, but they do the best they can. Some street level access is usually available, and seats can be removed to accommodate wheelchairs, but this must be requested when making a booking. Generally a reduced price is offered for yourself and an escort or carer, and an attendant will be assigned to assist.
Guide dogs are not generally allowed into the auditorium, but are willingly looked after by the front of house staff. Vocaleyes provides a programme of audio described performances, and can be contacted on 020 7734 6053 for information. Stagetext provides a programme of open-captioned performances and can be contacted on 020 7624 2161 for information. Most theatres have either an infra-red or induction loop sound amplification system, and signed performances are occasionally given.
The Shape ticket scheme gives disabled and elderly people access to reduced price tickets, as well as providing transport and escorts to theatre and music events. There is a £15.00 annual membership fee, which includes a monthly newsletter. Call 020 7619 6160 for information.
A booklet detailing facilities: The Disabled Access Guide, is published by the Society Of London Theatre and is available free at Box Offices. You can also call Artsline, the disabled information and advice service on 020 7388 2227 for further information.